Lead Clinical Medical Assistant (LPN or RN required)

West Village, NY

Roles & Responsibilities

About JECT

JECT is a medical aesthetics brand specializing in cosmetic injectables and medical-grade skincare. We offer a curated menu of services in a warm and inviting environment with safety and results as our utmost priority. Our mission is to make these services accessible and mainstream. JECT has locations in New York, Florida, California, New Jersey with additional locations in the works.

JECT is looking for a Lead Clinical Medical Assistant for our West Village location. This elevated role plays a pivotal part in supporting providers, training and developing team members, overseeing clinical readiness, and ensuring smooth day-to-day practice operations. The Clinical Lead Medical Assistant combines advanced hands-on patient care support and operational accountability.

JECT's Core Values

Specialized: JECT sets the industry standard for medical aesthetics. Our providers are all board-certified medical professionals that specialize in aesthetics, with extensive professional experience. All providers complete JECT Academy, an innovative and rigorous aesthetics training program that encompasses all relevant aspects of the field.

Personalized: JECT consistently goes above and beyond to provide our patients with a personalized experience and unparalleled results. We specialize in full face consultations that consider a holistic and multifaceted treatment approach. Our priority is development of individualized treatment plans reflective of our expertise and our client's aesthetic goals.

Welcoming: At JECT, we pride ourselves on approachability and providing our patients comfort and ease throughout the entirety of their experience. We get to know our clients on a personal level and take the time to discuss their goals, questions, and concerns. The JECT environment feels warm and inviting, while also conveying to the client that they're in the best of hands.

Collaborative: As one of the fastest-growing aesthetics businesses in the industry, our team is made up of the best and the brightest. We build upon our collective knowledge to ensure patient safety and the best results for our clients. We uplift one another and cultivate a supportive environment that encourages growth on both the individual and company level.

Expectations

Key Responsibilities

Clinical Preparation & Product Readiness

Responsible for drawing up and reconstituting biostimulators in accordance with JECT clinical protocols, and aseptic technique standards.
Ensure that there is always enough biostimulator product drawn up and reconstituted for the day's scheduled appointments, anticipating provider needs and preventing any treatment delays.
Proactively forecast product demand based on the daily schedule, provider preferences, and historical utilization trends to maintain continuous clinical readiness.
Maintain accurate and compliant reconstitution logs for every batch prepared, including product lot numbers, expiration dates, reconstitution times, and preparer initials.
Oversee proper storage, labeling, and handling of all reconstituted products in alignment with clinical and regulatory standards.
Troubleshoot any product preparation issues in real time and communicate immediately with providers and the Practice Manager.

Inventory Management

Perform daily and weekly inventory checks and promptly notify the Practice Manager of any shortages, discrepancies, or upcoming needs.
Conduct full monthly inventory counts with the Practice Manager to ensure accuracy, readiness, and alignment with par levels.
Monitor product expiration dates and proactively rotate stock to minimize waste.
Ensure the back of house is organized, stocked, and maintained in accordance with JECT brand standards at all times.

Clinical Communication & Escalation

Actively communicate with the Practice Manager regarding any clinical issues, concerns, or incidents, ensuring transparent, timely, and thorough reporting.
Serve as the primary clinical liaison between the Medical Assistant team, providers, and the Practice Manager, ensuring alignment on patient care standards and operational priorities.
Escalate patient safety concerns, adverse events, or protocol deviations immediately and follow through with appropriate documentation.
Maintain open lines of communication with providers to surface workflow bottlenecks, product issues, and clinical risks before they impact patient care.

Team Training and Development

Provide hands-on training for new Medical Assistants by utilizing the Medical Assistant Training Checklist and report directly to the Practice Manager on progress.
Serve as an ongoing resource and mentor to all Medical Assistants at the location, including beyond the initial training period.
Continue to train, coach, and performance manage all Medical Assistants in partnership with the Practice Manager.
Recognize and escalate performance concerns in a timely manner, maintaining clear documentation in collaboration with the Practice Manager.
Lead skill-building sessions on patient preparation and clinical best practices to continuously elevate the team's standards.
Foster a positive team culture that reflects JECT's core values of collaboration, warmth, and excellence.

Provider Support

Manage the efficient flow of clients to ensure the schedule runs on time and providers are fully supported throughout the day.
Anticipate provider needs regarding product preparation, room turnover, and patient readiness.

Operations & Safety

- Act as the point person to organize the daily workflow in the back of house.
- Conduct daily huddles with Medical Assistants to plan the day, review the schedule, assign tasks, and align on priorities.
- Support compliance with all clinical and operational protocols, including infection control, sharps handling, and aseptic technique.
- Continue to work as a Medical Assistant and perform daily clinical tasks alongside lead responsibilities.
- Conduct weekly machine checks and routine maintenance to ensure all devices are fully operational and ready for services.
- Serve as the first point of escalation for back of house operational issues, communicating resolutions to the Practice Manager as needed.
- Oversee all proper documentation by Medical Assistants and Providers, ensuring accuracy, completeness, and compliance.
- Ensure reconstitution logs, temperature logs, and other back of house documentation are being performed accurately, consistently, and on schedule.
- Partner with the Practice Manager on audits, compliance reviews, and continuous improvement initiatives.

Minimum Experience

Experience & Qualifications

- Must hold an unrestricted LPN or RN license in the state of New York.
- 2–3 years of Medical Assistant experience required; experience in a medical aesthetic or dermatology practice strongly preferred.
- Proven experience drawing up and reconstituting biostimulators and/or injectable products preferred.
- Ability to thrive in a fast-paced, client-facing environment while maintaining clinical precision.
- Strong organizational, communication, and problem-solving skills.

Benefits

Medical insurance, Vision insurance, Dental insurance, 401(k), Commuter benefits

Apply Here

Our Core Values

Specialized

JECT sets the industry standard for medical aesthetics. Our providers are all board certified medical professionals that specialize in aesthetics, with extensive professional experience. All providers complete JECT Academy, an innovative and rigorous aesthetics training program that encompasses all relevant aspects of the field.

Personalized

JECT consistently goes above and beyond to provide our patients with a personalized experience and unparalleled results. We specialize in full face consultations that consider a holistic and multifaceted treatment approach. Our priority is development of individualized treatment plans reflective of our expertise and our client’s aesthetic goals.

Welcoming

At JECT, we pride ourselves on approachability and providing our patients comfort and ease throughout the entirety of their experience. We get to know our clients on a personal level and take the time to discuss their goals, questions and concerns. The JECT environment feels warm and inviting, while also conveying to the client that they’re in the best of hands.

Collaborative

As one of the fastest-growing aesthetics businesses in the industry, our team is made up of the best and the brightest. We build upon our collective knowledge to ensure patient safety and the best results for our clients. We uplift one another and cultivate a supportive environment that encourages growth on both the individual and company level.